Our answer to the future
Citycom Telekommunikation GmbH is the leading regional provider of telecommunications solutions with a focus on the Graz economic area and the industrial centers of Styria. At the same time, we operate as a quality-oriented service provider on the national market and in international networks.
As specialists in highly available B2B services, we manage the telecommunications networks of Holding Graz, including fiber optics (FO), copper, and 5G. We also operate the following:
- our own LoRaWAN network;
- an operational and emergency radio network;
- an international partner network;
- two modern data centers in Graz.
Our vision
We are connecting the digital future for our customers, our city, and our living space.
Our portfolio
We offer the following tailor-made telecommunications solutions for the highest demands:
- network solutions & site networking;
- broadband Internet via fiber optics, copper, and 5G;
- highly available data center services;
- VoIP landline telephone systems;
- special solutions for the Graz area;
- planning & implementation of network construction measures.
Quality you can rely on
Our services meet the highest international standards. Citycom is certified according to the following:
With our team of highly qualified experts, we guarantee maximum security, technical excellence, and sound advice.
Our mission
As the exclusive center of excellence for telecommunications within Holding Graz, we are responsible for the operation, advancement, and economically sustainable use of the municipal networks. In doing so, we are actively shaping digitalization in the greater Graz area with innovation, responsibility, and tailor-made solutions for companies and public institutions.
Our aspirations are as follows:
- customer-oriented solutions in the areas of networking, data centers, and telephone systems;
- sustainable use of our resources;
- development of sustainable products based on specific customer needs;
- support for the City of Graz with strategic consulting and operational services in municipal public services;
- through meaningful partnerships, we are constantly expanding our expertise and increasing the added value for our customers.
Citycom — We connect what the future needs
What we stand for
Values that connect us and attitudes that guide us
Our daily work is based on a clear understanding of values for our customers and partners, with our team member, and toward our owner. This mission statement is our shared compass.
For our customers and partners
- Reliability and quality form the foundation of our services.
- Available around the clock: We are there for you 24/7.
- Hands-on mentality: Respect, flexibility, and trustworthiness characterize our actions.
- Trust through competence: Certified security and many years of experience ensure stable partnerships.
Working together as a team
- Fairness and respect determine how we work together.
- Responsibility and goal orientation guide our daily activities.
- Transparency and clarity through comprehensible processes and open communication.
- Learning as a principle: Continuous training is part of our DNA.
- Team spirit: Our culture promotes cooperation and mutual support.
Toward our owner
- Responsible use of resources is a matter of course for us.
- Loyalty, trust, and transparency characterize our relationship with our owner.
- Holistic thinking: We always consider the interests of the City of Graz.
Our management
Ing. Mag. Ulfried Hainzl
Managing Director
Christian Freidl
Head of IT Infrastructure, Authorized Signatory
DI Georg Krakolinig, BSc
Head of ICT, Authorized Signatory
Matthias Samberger, MSc
Head of Sales
